Artificial Intelligence (AI) is everywhere right now, and no more so than in the Microsoft ecosystem. There are a multitude of ways in which you can harness AI today, bringing efficiencies and new capabilities to your daily work.
Benefits of AI
AI is here and if you're not using it, you're falling behind. It can bring many different wins, if you know how and when to use it. Here are some key areas we see customers benefitting from introducing AI into their daily working practices.
Business Efficiency
So many options here - Content creation with generative AI; Processing of inbound data, extracting key information; Automatic minute-taking and task-setting from meetings, just for starters...
Employee Productivity
With a Copilot by their side, or even an agent working for them, employees can achieve much more in less time.
Reshaped Business Processes
Rethink how each of your business processes could work with the introduction of AI. Whether it be a bot that checks your work, or a complete automation solution, anything is possible.
Improved Customer Service
Beyond the obvious option of a helpful 24/7 chatbot on your website, what about an automated solution that monitors your social media traffic and reports any negative comments.
Accelerate Innovation
Using the power of AI, you can experiment and implement new ideas in a fraction of the time previously possible. Alongside the power of cloud resources, the possibilities are unlimited.
Scalability
AI can not only reduce the time it takes for your staff to get a job done. In some scenarios, with the right implementation, it could perform that job 10x faster, 24/7.
Use Cases
You might be wondering how you can use AI in your company. Here's some inspiration...
Microsoft Copilot
Copilot is showing up as an enhancement to many of Microsoft's leading product ranges. Either as a paid add-on, or just free-to-use. Copilot is your little AI sidekick buddy, who can help you get tasks done quicker, better and in ways you hadn't even thought.
Document Processing
Do you receive a lot of documents of forms from customers or partners? Digital or otherwise? AI can recognise those documents, pull out all of the important information, analyse and assess the content, and trigger further processes based on its findings.
App Modernisation
We all use old software, because it "does the job". Is that software giving you insights and analysis on the data it holds? Is it acting on your behalf? Is it adapting to your habits and scenarios, making suggestions? Maybe it's time for an upgrade?
Content Generation
This could be a blog post, a sales email, a customer contract, a brochure image, or a video for your website - content comes in many forms, and AI can help you create it from scratch, or merely edit it or check that it conforms to your own guidelines and requirements.
Data and Insights
Leverage AI to maximise the data you can capture, and then use AI to maximise the knowledge you glean from that data. Process your data into Microsoft data lakes then use Fabric and Power BI to ask questions of your data, and even alert you if it notices changes in that data. The possibilities are endless.
Intelligent Search
We don't need to rely on keyword matching anymore. AI can use language semantics and framed scenarios to answer questions from your data and content, aggregating results from many sources into coherent knowledge. Wins for both your employees and your customers.
There are many, many more scenarios where AI can help your business. Please reach out for a conversation so we talk through your specific scenarios.
